General Terms and Conditions

ARTICLE 1: PREAMBLE AND CONTACT

1.1 PREAMBLE

These general terms and conditions of sale apply exclusively between the company Persée Paris (hereinafter "We") and any person visiting or making a purchase via the website www.perseeparis.com (hereinafter "You"). They also contain the Persée Paris warranty policy.

Any internet user can view the general terms and conditions of sale on the website www.perseeparis.com (hereinafter the "Site"). As these general terms and conditions of sale may be subject to modifications, the applicable conditions are those in force on the site on the date of your order.

1.2 CONTACT AND SELLER IDENTIFICATION

Persée Paris is managed by Maison Laoui, whose registered office is located at 231 rue Saint Honoré – 75001 Paris. Registered with the RCS Paris under number 831 473 905.

Site Host: Shopify

ARTICLE 2: CONTRACT

2.1 CONDITIONS FOR PLACING AN ORDER

– You declare that you are a natural person, at least 18 years old, and have the legal capacity or parental authorization to place an order on the Site.

– You are acting for your personal needs.

– You unconditionally accept these general terms and conditions of sale.

– You are fully authorized to use the payment card to fulfill your order and it gives you access to sufficient funds for the full payment of your order.

If one or more of these four conditions are not met, you are not authorized to use this site or place an order.

2.2 ORDER

After placing your order, we will send you an email confirming it.

You can track your order on the website www.perseeparis.com in the ORDER TRACKING section.

Your order will include an invoice in euros, which you can also download after receipt, in the MY ORDERS section.

2.3 JEWELRY BOX AND CASE

Each piece of jewelry purchased is systematically accompanied by a jewelry box and a certificate of authenticity from the brand.

ARTICLE 3: PRICE, AVAILABILITY, DELIVERY AND CUSTOMS

3.1 PRICE

The prices displayed on the site are indicated in euros, including all French taxes (European VAT and other applicable taxes), including:

– your order processing fees

– all packaging costs, including the cases, in which each ordered piece of jewelry will be delivered

– shipping costs if these are exceptionally offered.

We reserve the right to modify our prices without notice and at any time. Products already ordered will be invoiced according to the rates at the time your order was registered.

Despite all our efforts, some products on our Site may have a pricing error.

3.2 AVAILABILITY AND DELIVERY

We inform you of the standard delivery date on the Site on each product's information page. In case of a change in size or reference once your initial order has been validated and paid for, the delivery date indicated at the time of your purchase and in your account is no longer valid and will need to be re-evaluated by customer service once your modification request has been taken into account by them. We do not guarantee delivery on the date associated with the initial jewelry choice, as a change in reference or size may cause a delay in the usual manufacturing and delivery process.

If, despite our efforts, a product cannot be delivered, we will inform you by e-mail and/or by telephone as soon as possible and your order will be cancelled, without this giving rise to any compensation other than the refund of the order.

3.3 CUSTOMS DUTIES FOR THE EUROPEAN COMMUNITY

As orders are shipped from France, no customs duties apply for deliveries within the European Community.

ARTICLE 4: PAYMENT

4.1 POSSIBLE PAYMENT METHODS

You can pay by Visa/Mastercard/AMEX credit card and Paypal.

The payment information (address, amount, order, etc.) is indicated on the order confirmation pages and must be scrupulously respected for the order to be processed.

Payments by check or money order are not accepted.

4.2 PAYMENT REFUSAL AND ORDER CANCELLATION

For security reasons, we reserve the right to refuse payments and thus cancel orders:

– for an unreferenced delivery address, in hotels or post office boxes

– if we are unable to contact the person who placed the order

– for any doubt regarding the validity of the order

4.3 PROTECTION

Your personal data is processed, for which Payplug is responsible, with the aim of preventing and combating fraud (determining a risk level linked to a transaction, detecting and managing any resulting alerts, informing merchants for decision-making, "human" verification of transactions presenting a certain risk level, scoring modeling).

The collection of certain personal data from you is mandatory for this purpose. Otherwise, your transaction could be delayed or made impossible, and your order cancelled.

This data is exclusively intended for the authorized services of the Payplug entities involved in this processing, and for the merchant, as well as for any third party whose intervention is strictly necessary for the smooth running of the payment process and the functioning of the services offered.

ARTICLE 5: LIABILITY

We disclaim all liability in the event that the delivered item does not comply with the legislation of the country of delivery outside the European Union.

We undertake to exercise all care customary in the profession for the implementation of the service offered to the client. Nevertheless, our responsibility cannot be held liable in the event of a breach of our contractual obligations due to an unforeseeable event or a case of force majeure as defined by the jurisprudence rendered by French courts.

Furthermore, in the event of non-substantial differences between the presentation photos of the items on our Site, texts and illustrations, and the ordered items, our liability will not be engaged.

We implement all available means to ensure the services covered by these general terms and conditions of sale. We are responsible for any direct and foreseeable damage at the time of using the Site or concluding the sales contract between us and you; however, this compensation cannot in any case exceed the amount of the purchase concerned.

In no event shall we be liable for loss of profits, commercial losses, loss of data, loss of earnings or any other indirect damage or damage that was not foreseeable at the time of using the Site or concluding the sales contract between us and you.

ARTICLE 6: RETENTION OF TITLE

The delivered goods shall remain our property until you take physical possession of the delivered product once you have paid the price.

ARTICLE 7: RIGHT OF WITHDRAWAL

7.1 RIGHT OF WITHDRAWAL FOR NON-CUSTOMIZED ITEMS

The priority of Persée Paris is to satisfy you. You have an unconditional right of withdrawal of (14) fourteen calendar days after delivery for items ordered in the online store without needing to provide a reason.

Please note that the delivered products must not have been used. If you wish to exercise your right of withdrawal and cancel the sales contract, Persée Paris will refund the amount spent on the ordered items, provided that the products have not been worn or damaged, and are returned in their original Persée Paris case; otherwise, they will be returned to you.

To exercise your right of withdrawal, you must contact us within 14 days of receiving your purchase, by email (customerservice@perseeparis.com) or by phone (01 42 33 02 90). Our team will provide you with the process to follow and the return address. Returned items must be sent back in their original case. Return shipping costs are your responsibility.

Following receipt of your shipment, we will refund you within 10 (ten) days. The refund will be made by bank transfer to the card used to pay the initial invoice. It is possible to exchange any returned product for an identical product (size change for a ring) or for an equivalent purchase value.

7.2 EXCLUSION OF THE RIGHT OF WITHDRAWAL FOR CUSTOMIZED ORDERS

In accordance with article L221-28 of the Consumer Code, the right of withdrawal does not apply to products manufactured according to the consumer's specifications or clearly personalized.

As such, customized orders – including but not limited to: engravings, specific size choices, custom creations, metals or stones selected upon request – cannot be exchanged, refunded, or canceled, even in the event of an exceptional delivery delay.

Any customized order is considered firm and definitive upon validation.

ARTICLE 8: SITE ACCESS AND PROPERTY RIGHTS

We grant you access and use of the Site for your personal use.

Under no circumstances are YOU authorized to download, reproduce, copy, sell, exploit, or modify all or part of this Site (including listed products, descriptions, prices, download or copy of information, use of data, software, sound excerpts, graphics, images, texts, photographs, tools) without our express written authorization.

The Site may contain links to other websites on the Internet. These other sites are not under our control and in no event can we be held responsible for the accuracy, respect for intellectual property rights, legality, decency, or any other aspect of the content of these sites.

ARTICLE 9: PROTECTION OF PERSONAL DATA

We commit to protecting your personal data. All personal data concerning you that we have collected is treated with the strictest confidentiality, in accordance with the provisions of our personal data protection policy:

– Your personal data that we collect from the information you enter is used exclusively for processing your order in the best possible conditions and for offering you suitable offers.

– Your personal data is never rented, ceded, or sold to third parties for any purpose other than the execution of your order.

– You have a right to access, oppose, modify, and delete all of your personal information on the secure management interface of your account.

– Non-personal data collected from users' browsing on the site is used to improve the service offered to customers, particularly the site's ergonomics, presented products, or customer relations.

ARTICLE 10: APPLICABLE LAW AND COMPETENT JURISDICTION

These general terms and conditions of sale are subject to French law.

All disputes relating to the commercial relationship between you and us are subject to the jurisdiction of the French courts.

Persée Paris WARRANTY POLICY FOR ANY PURCHASE MADE ON OUR SITE.

LEGAL GUARANTEE

ARTICLE L211-4 OF THE CONSUMER CODE:

The seller is bound to deliver goods that conform to the contract and is liable for any conformity defects existing at the time of delivery.

He is also liable for conformity defects resulting from the packaging, assembly instructions or installation when the latter was made his responsibility by the contract or was carried out under his responsibility.

ARTICLE L211-5 OF THE CONSUMER CODE:

To be compliant with the contract, the goods must:

1° Be fit for the purpose ordinarily expected of similar goods and, where applicable:

– correspond to the description given by the seller and possess the qualities that the seller presented to the buyer in the form of a sample or model;

– present the qualities that a buyer can legitimately expect given the public declarations made by the seller, the producer, or their representative, particularly in advertising or labeling;

2° Or present the characteristics defined by mutual agreement by the parties or be suitable for any special use sought by the buyer, brought to the seller's attention and accepted by the latter.

Article L211-15 of the Consumer Code:

The commercial warranty means any contractual commitment of a professional to the consumer for the reimbursement of the purchase price, the replacement or repair of the good, in addition to its legal obligations to guarantee the conformity of the good.

The commercial warranty is subject to a written contract, a copy of which is given to the buyer.

The contract specifies the content of the warranty, the terms of its implementation, its price, its duration, its territorial scope, as well as the name and address of the guarantor, and reproduces article L. 211-16.

Furthermore, it clearly and precisely states that, independently of the commercial warranty, the seller remains bound by the legal guarantee of conformity mentioned in articles L. 211-4 to L. 211-13 of this code and that relating to defects in the sold item, under the conditions provided for in articles 1641 to 648 and 2232 of the Civil Code. Articles L. 211-4, L. 211-5 and L. 211-12 of this code, as well as article 1641 and the first paragraph of article 1648 of the Civil Code are fully reproduced.

In case of non-compliance with these provisions, the warranty remains valid. The buyer is entitled to invoke it.

Article 1641 of the Civil Code:

The seller is bound by the warranty against hidden defects of the thing sold which render it unfit for the use for which it was intended, or which diminish this use to such an extent that the buyer would not have acquired it, or would have given only a lesser price for it, had he known of them.

Article 1648, paragraph 1, of the Civil Code:

The action resulting from redhibitory vices must be brought by the buyer within two years from the discovery of the vice.

In application of these texts, Persée Paris undertakes a full legal guarantee that covers manufacturing defects. The warranty policy is available at all times in the GENERAL TERMS AND CONDITIONS OF SALE section on www.perseeparis.com. The warranty only covers damages that, in the opinion of Persée Paris, are not caused by an accident or improper use, normal wear and tear, loss, modification, attempted repair, or negligence of Persée Paris jewelry.

Any item under warranty that proves to be defective may, at your option

-be replaced, subject to availability, by an identical item

-be repaired, depending on the degree of damage to the product under warranty as well as the possibility of execution and the availability of spare parts.

However, Persée Paris may not proceed according to your choice if that choice entails a cost that is clearly disproportionate compared to the other option, considering the value of the product or the significance of the defect. In such a case, the other choice will apply.

This warranty service is provided free of charge.

The defective item must be shipped at your expense to the headquarters of Persée Paris. The package must be registered and insured. Persée Paris disclaims all responsibility in case of damage, loss, or theft during transit.

However, the sale cannot be cancelled if the lack of conformity is minor.

Please keep your invoice in case you need to make a warranty claim. The invoice serves as proof of purchase or authenticity of the purchased products and as a supporting document for your right to this warranty.

Persée Paris reserves the right to modify or adapt these warranty conditions and their future impact at its discretion, at any time.

This warranty does not affect your legal rights.

What is not covered by the warranty?

This warranty does not cover damages to Persée Paris branded products caused by accident, misuse and abuse, loss, modification, attempted repair, negligence after purchase, or normal wear and tear.

Who does the warranty apply to?

This warranty applies to the original purchaser of the Persée Paris branded product and subsequent owners of the product for the duration of the warranty. The Persée Paris invoice serves as proof of purchase of the product; any owner of the product should keep this invoice or certificate of authenticity in case they have a claim under this warranty.

How long does the warranty last?

The warranty lasts for one (1) year from the date of original purchase.

How to file a warranty claim?

You can file a warranty claim by contacting customer service: customerservice@perseeparis.com; Monday to Friday from 10:30 a.m. to 12:30 p.m. and from 2:30 p.m. to 5:30 p.m. (French time)

What happens once the Persée Paris repair service has received the product?

The right to this warranty is determined upon receipt and after examination of the product. If it is established that there is a material or manufacturing defect, the repair specialist will define the options for replacement, substitution or repair based on (1) the availability of spare parts/product and (2) the feasibility of the repair. If it is established that the damage is not a material or manufacturing defect, the After-Sales Repair Policy will apply, giving you the option to have your product repaired by Persée Paris at your expense.

REPLACEMENTS – AFTER-SALES SERVICE FOR ALL PURCHASES MADE ON OUR SITE.

REPAIRS (AFTER-SALES SERVICE)

If a part is not covered by the terms of the Persée Paris legal warranty above, we offer a repair service.

Please note that Persée Paris only offers this service if the repair is possible, namely:

-If the piece is genuinely a Persée Paris piece with the Persée Paris logo/hallmark.

-If it is possible to restore the piece to its original condition.

-If the spare parts required for the repair are available.

Please return the Persée Paris piece in its original packaging to the Persée Paris headquarters by post. The package must be registered and insured. Persée Paris declines all responsibility for damage, loss or theft during transport.

To find out your exact finger size and minimize exchanges, you can download the ring sizer in the SIZE GUIDE section and follow the instructions given.

FINAL ARTICLE – PRE-CONTRACTUAL INFORMATION – CUSTOMER ACCEPTANCE

You acknowledge that you have been provided, prior to placing your order, in a legible and understandable manner, with these General Terms and Conditions of Sale and all the information and details referred to in articles L111-1 to L111-7, and in particular:

– the essential characteristics of the Product, taking into account the communication medium used and the Product concerned; –

– the price of the Products and any ancillary costs (delivery, for example);

– in the absence of immediate execution of the contract, the date or period within which the Seller undertakes to deliver the Product;

– information relating to the identity of the Seller, its postal, telephone and electronic contact details, and its activities, if they do not emerge from the context,

– information relating to legal and contractual guarantees and their implementation procedures;

– the functionalities of the digital content and, where applicable, its interoperability;

– the possibility of resorting to conventional mediation in the event of a dispute;

– information relating to the right of withdrawal (existence, conditions, deadline, procedures for exercising this right and standard withdrawal form), costs of returning Products, termination procedures and other important contractual conditions.

The act of a natural person (or legal entity) ordering on the www.perseeparis.com website implies full and complete adherence to and acceptance of these General Terms and Conditions of Sale, which is expressly acknowledged by you.